PRIVACY POLICY

Last update : 2025-01-21

1. Introduction

This Privacy Policy describes how Polymos Groupa company registered at 150, 5e Boulevard Terrasse-Vaudreuil, Québec, Canada J7V 5M3 (“We”, “Us” or “Our”), collects, uses, processes, shares and protects the personal information of users (“Users” or “You”) when using our website accessible at the address www.polymos.ca (“Site”). This policy is designed to comply with the Canadian Privacy Act 25, hereinafter referred to as “the Act”.

2. Collection of personal information

We collect personal information in a variety of ways, including when You visit Our Site, register on the Site, fill out a form, place an order, respond to a survey, contact Us or interact with Our services. Personal information collected may include, but is not limited to, Your name, address, e-mail address, telephone number, payment information and personal preferences.

3. Use of personal information

The personal information collected may be used for the following purposes:

• Provide, operate and maintain Our services, including processing orders and managing Your account.
• Personalize Your experience on the Site and provide You with relevant content.
• Communicate with You, in particular to respond to Your requests and provide You with information about Our products, services and promotions.
• Improve Our products, services and the functionality of the Site based on Your comments and suggestions.
• Administer surveys, contests, promotions or similar activities.

4. Sharing personal information

We do not sell, rent or market Your personal information to third parties. However, We may share Your information with third-party service providers and business partners acting on Our behalf and in accordance with Our instructions, such as hosting, payment processing and communication services.

5. Privacy Policy

We take appropriate technical, administrative and physical measures to protect Your personal information from unauthorized access, disclosure, alteration or destruction. This includes securing data during collection, transmission and storage.

6. Cookies and similar technologies

We may use cookies, web beacons and similar technologies to collect information about Your use of the Site. These technologies help us improve the functionality of the Site, personalize Your experience and analyze how You interact with Us.

7. Your choices

You have the right to choose how Your personal information is collected, used and shared. You can manage Your communication preferences by unsubscribing from promotional communications or by changing Your account settings.

8. Changes to the privacy policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on the Site and the date of the last update will appear at the top of the Policy.

9. Contact us

If you have any questions about this Privacy Policy, please contact us at the following address: info@polymos.com.